Frequently Asked Questions
How do I place an order?
If you would like to place an order for one of our Couture
Wedding Gowns, you may do so through our on line order system if there are no
changes being made to the gown. If you are making custom modifications to the
gown, we recommend that you contact us first so that we may discuss the nature
of the modification, if it’s doable and what the additional cost would be. You
may contact us by calling 1-201-357-4877 or by email at email@example.com. Once
you place your order, we will contact you within 2 business days to ask for
your measurements and to verify that you have ordered the correct size. We will
also request your wedding date to ensure that you have selected the proper
How far in advance do I need to order my Wedding Gown?
Our gowns are not mass produced. Each Couture Wedding Gown
is sewn when the order is placed. There is a lot of detail that goes into each
particular gown and therefore average production time is about 5-6 months. We
recommend that you order your wedding gown at least 8-10 months before your
wedding date so that you have plenty of time for production of the gown,
shipping and finding a local seamstress to perform any possible alterations.
Most Wedding Gowns need alterations to ensure a good fit so please budget
accordingly. Alterations can include adjustments in the bust, waist, hips, hem
as well as other areas if the gown is made with straps or sleeves. Alterations
are the responsibility of the bride and we do not compensate for alteration
expenses. We do offer rush production for an additional fee, however, you will
still need to leave yourself plenty of time for shipping and alterations.
What size should I order?
Wedding Dresses and apparel are sized differently.
Therefore, you will need to have your measurements taken to select the size.
Please refer to our measuring instructions here: http://www.weddingdressfantasy.com/Articles.asp?ID=146
Once you have had your measurements taken, please select the
closest size from our size chart here: http://www.weddingdressfantasy.com/Articles.asp?ID=145
If you fall in between sizes, it is best to have your gown
made-to-measure so that you have a better fit.
What if I plan on losing weight?
Many of our brides contact us about how to order their gown
if they will be losing weight. So many of our beautiful brides are on a weight
loss program and we get this question asked many times. We still recommend
ordering your gown at least 8-10 months in advance at the size/measurements you
are they day you order your gown. We never recommend ordering your gown in a
smaller size or providing smaller measurements. It is much easier to have a
gown taken in than it is to have it let out. Also, it’s the same amount of work
for a seamstress to take in a ½ inch or taking in 4 inches of fabric. The gown
will still need to be opened at the seams and then re-seamed again. Even though
there is seam allowance of about 1 inch on each side of most gowns, letting out
the gown is a little more complex and costly than taking it in. Ordering your gown with the Corset Back closure
is a great way to adjust the fit easily.
Most of the time, the gown can be adjusted up or down 1-2 sizes with the
Corset back closure.
Can I visit a Bridal Salon to try on your gowns?
Currently, the Wedding Dress Fantasy collection is only available
on line and is not carried in Bridal Salons.
Avoiding showroom time, salesperson commissions, heavy markups and housing
inventory will ensure that our prices remain low.
Do I need an appointment for a consultation?
If you would like to come to our Bridal Salon for a
consultation, you will need to make an appointment. We take appointments Monday
through Thursday 10-5 and Fri 10-1. We are closed on Saturday and Sunday. Our WeddingDressFantasy.com collection is an
online collection and not currently available at our Bridal Salon. We will be
more than happy to show you the quality of our gowns, go through color swatches
and if you are ordering your gown, take your measurements.
How are your gowns made?
At WeddingDressFantasy.com, we take Bridal dressmaking very
seriously. It all starts with high quality true Bridal fabrics that have high
thread counts. The higher the thread count, the softer and more luxurious the
fabric is. Depending on the style, we use one or a combination of Satin,
Taffeta, Organza, Chiffon, Tulle, Lace, Georgette, Mikado as well as many others.
Most fabrics are available in every color. Fabric choice is extremely important
when constructing a Wedding Gown as the gown will not fit properly on the body
when using low quality fabric. There is a world of a difference between a cheap
Satin fabric and a high quality Satin fabric. The fabrics we source are hand
selected from the finest fabric mills. These fabric companies supply Bridal
fabrics to the Luxury Bridal Designers.
The next step is the construction of the Wedding Gown. There’s
a right and wrong way to construct Wedding Gowns. At WeddingDressFantasy.com,
constructing Couture Wedding Gowns is the only thing we do. Every gown starts with creating the proper
pattern for the size and/or measurements to fit the silhouette of the gown. Since
every woman is shaped differently, a size 2 pattern must be designed
differently than a size 16 pattern. This means that all of the darts and curves
must be in the right places for that specific size and silhouette. Once the pattern is created, the exterior Bridal
fabric will be cut according to the pattern designed for it.
The next step is to properly Interface the bodice exterior.
We use a very specific type of Interface that is soft but durable and provides
very good support and texture to the exterior/base fabric. The Interface is
sewn on the inside of the exterior fabric, following the same pattern. To
create an optimal bust shape, we then insert bust support contouring.
Once the exterior is completed, we then move onto the lining
of the gown. For the bodice, we only create the bodice lining in the same fabric
as the exterior gown fabric. For example, if the gown is based in Satin, the bodice
lining will also be made in Satin. We do not use regular lining fabric on the
bodice as this is not the proper way to line a Couture Wedding Gown bodice. Lining fabric
is only used for the bottom portion of the gown. Once the lining is sewn,
boning channels are aligned along the seams, front and back of the bodice to
provide additional support. The amount of boning channels will depend on the
size and style of the gown. For some styles (such as soft Chiffon and Charmuese
gowns) we do not use boning channels.
After the exterior/base of the gown and the fully boned lining
is created separately, we then move onto the design features of the gown. All
of the design elements are also made with the finest quality and care. Our
beading is made with high quality beads that are hand sewn, not glued. We use mostly
French Lace, which is very fine and sourced from luxury Lace suppliers. Once all of the design elements are
incorporated into the gown, the gown finally gets sewn together. For most full
gowns, we insert 1-2 layers of crinoline tulle into the skirt for volume. A
wrist loop is typically added to most gowns so that the bride can hold up the
What is your return policy?
Return Policy (for gowns purchased after March 15, 2013):
Ordering your Wedding Gown is a big commitment, we
completely understand that. You want to be sure that your gown will be absolutely
STUNNING. When you order your gown with Wedding Dress Fantasy, you are
receiving a High End Wedding Gown using the finest fabrics and a Couture construction,
while skipping all the heavy markups and commissions which can cost hundreds
and even thousands of dollars.
We are NOT just an Internet Company; we own our very own Custom
Couture Bridal Salon called Couture De Bride, which is located at 406 Cedar
Lane, Teaneck, NJ. Google our address, you’ll see our beautiful storefront. Our
in-store gowns start at $2,500. The quality of the gown you will receive is the
same as our in-store Couture quality gowns, except that we get to save lots of
time, commission and showroom space by offering an exclusive on-line collection
and we pass the savings on to our customers. We are rated 5 stars on WeddingWire.com
from our previous brides. We were also voted *Best Bridal Salon* beating out
lots of Bridal Salons in our area.
We ARE the real deal. Beautiful gowns, luxurious fabrics,
Couture construction, phenomenal customer service and so much more. Our reviews
speak for themselves. We LOVE our brides, each and every one of them and your
happiness is our top priority.
Wedding Dress Fantasy is so certain that you will absolutely
be in love with your Couture Wedding Gown, that we now offer a Return Policy.
When you receive your gown, and you don’t love it as much as we do, simply
return it and we will refund your money, minus a 40% restocking fee.
Here’s how it works:
1. If you receive your gown and you are not happy
with it, contact us within 3 business days of receiving your gown. You will
need to email us at firstname.lastname@example.org.
Please tell us why you are unhappy. If it’s
something that can be fixed or adjusted, we are more than happy to make the
adjustments for you. However, if you still would like to part ways with your
gown, you will need to pack it back into the garment bag and original box.
We will then provide you with instructions on
how to ship it back.
Once we provide you with the instructions, you
will then need to ship the gown back within 48 hours.
Once we receive the gown and it’s inspected, we
will refund 60% of your Wedding Dress. Please allow up to 10 business days to
receive the refund.
The gown must have the original tags still
attached to the gown.
The Bridal Garment bag must be sent back with
The gown cannot be worn.
Shipping fees are not refundable.
Rush fees are not refundable.
Plus size charges are not refundable.
International Customs/Duty fees are not
Wedding Dress Fantasy does not cover the cost
for return shipping.
If you are
ordering a gown with custom changes or having a gown custom designed for you,
please understand that final design approval is at the sole discretion of our
OUR WEDDING DRESSES ARE NOT MASS PRODUCED. ALL WEDDING DRESS FANTASY DRESSES
ARE INDIVIDUALLY CUSTOM MADE WHEN THE ORDER IS PLACED. DUE TO THE
CUSTOM NATURE OF OUR WORK, SLIGHT MODIFICATIONS IN DESIGN MAY TAKE PLACE
AT TIMES, LACE PATTERNS INCLUDED. WE CAN NOT GUARANTEE LACE PATTERNS AS THESE
PATTERNS CHANGE SEASONALLY. PLEASE CONTACT US IF YOU HAVE ADDITIONAL QUESTIONS
ABOUT THIS POLICY.
Do you ship to my Country?
We ship to most Countries, please contact us at email@example.com to
request a shipping quote to your Country. On average, International shipping is
$100. Wedding Dress Fantasy is not
responsible for any possible duties or VAT imposed by your Country.