Frequently Asked Questions

How do I place an order?

If you would like to place an order for one of our Couture Wedding Gowns, you may do so through our on line order system if there are no changes being made to the gown. If you are making custom modifications to the gown, we recommend that you contact us first so that we may discuss the nature of the modification, if it’s doable and what the additional cost would be. You may contact us by calling 1-201-357-4877 or by email at contact@couturedebride.com. Once you place your order, we will contact you within 2 business days to ask for your measurements and to verify that you have ordered the correct size. We will also request your wedding date to ensure that you have selected the proper production time.

 

How far in advance do I need to order my Wedding Gown?

Our gowns are not mass produced. Each Couture Wedding Gown is sewn when the order is placed. There is a lot of detail that goes into each particular gown and therefore average production time is about 5-6 months. We recommend that you order your wedding gown at least 8-10 months before your wedding date so that you have plenty of time for production of the gown, shipping and finding a local seamstress to perform any possible alterations. Most Wedding Gowns need alterations to ensure a good fit so please budget accordingly. Alterations can include adjustments in the bust, waist, hips, hem as well as other areas if the gown is made with straps or sleeves. Alterations are the responsibility of the bride and we do not compensate for alteration expenses. We do offer rush production for an additional fee, however, you will still need to leave yourself plenty of time for shipping and alterations.

 

What size should I order?

Wedding Dresses and apparel are sized differently. Therefore, you will need to have your measurements taken to select the size. Please refer to our measuring instructions here: http://www.weddingdressfantasy.com/Articles.asp?ID=146

Once you have had your measurements taken, please select the closest size from our size chart here: http://www.weddingdressfantasy.com/Articles.asp?ID=145

If you fall in between sizes, it is best to have your gown made-to-measure so that you have a better fit.

 

What if I plan on losing weight?

Many of our brides contact us about how to order their gown if they will be losing weight. So many of our beautiful brides are on a weight loss program and we get this question asked many times. We still recommend ordering your gown at least 8-10 months in advance at the size/measurements you are they day you order your gown. We never recommend ordering your gown in a smaller size or providing smaller measurements. It is much easier to have a gown taken in than it is to have it let out. Also, it’s the same amount of work for a seamstress to take in a ½ inch or taking in 4 inches of fabric. The gown will still need to be opened at the seams and then re-seamed again. Even though there is seam allowance of about 1 inch on each side of most gowns, letting out the gown is a little more complex and costly than taking it in.  Ordering your gown with the Corset Back closure is a great way to adjust the fit easily.  Most of the time, the gown can be adjusted up or down 1-2 sizes with the Corset back closure.

 

Can I visit a Bridal Salon to try on your gowns?

Currently, the Wedding Dress Fantasy collection is only available on line and is not carried in Bridal Salons.  Avoiding showroom time, salesperson commissions, heavy markups and housing inventory will ensure that our prices remain low.

 

Do I need an appointment for a consultation?

If you would like to come to our Bridal Salon for a consultation, you will need to make an appointment. We take appointments Monday through Thursday 10-5 and Fri 10-1. We are closed on Saturday and Sunday.  Our WeddingDressFantasy.com collection is an online collection and not currently available at our Bridal Salon. We will be more than happy to show you the quality of our gowns, go through color swatches and if you are ordering your gown, take your measurements.

 

How are your gowns made?

At WeddingDressFantasy.com, we take Bridal dressmaking very seriously. It all starts with high quality true Bridal fabrics that have high thread counts. The higher the thread count, the softer and more luxurious the fabric is. Depending on the style, we use one or a combination of Satin, Taffeta, Organza, Chiffon, Tulle, Lace, Georgette, Mikado as well as many others. Most fabrics are available in every color. Fabric choice is extremely important when constructing a Wedding Gown as the gown will not fit properly on the body when using low quality fabric. There is a world of a difference between a cheap Satin fabric and a high quality Satin fabric. The fabrics we source are hand selected from the finest fabric mills. These fabric companies supply Bridal fabrics to the Luxury Bridal Designers.

The next step is the construction of the Wedding Gown. There’s a right and wrong way to construct Wedding Gowns. At WeddingDressFantasy.com, constructing Couture Wedding Gowns is the only thing we do.  Every gown starts with creating the proper pattern for the size and/or measurements to fit the silhouette of the gown. Since every woman is shaped differently, a size 2 pattern must be designed differently than a size 16 pattern. This means that all of the darts and curves must be in the right places for that specific size and silhouette.  Once the pattern is created, the exterior Bridal fabric will be cut according to the pattern designed for it.

The next step is to properly Interface the bodice exterior. We use a very specific type of Interface that is soft but durable and provides very good support and texture to the exterior/base fabric. The Interface is sewn on the inside of the exterior fabric, following the same pattern. To create an optimal bust shape, we then insert bust support contouring.

Once the exterior is completed, we then move onto the lining of the gown. For the bodice, we only create the bodice lining in the same fabric as the exterior gown fabric. For example, if the gown is based in Satin, the bodice lining will also be made in Satin. We do not use regular lining fabric on the bodice as this is not the proper way to line a Couture Wedding Gown bodice. Lining fabric is only used for the bottom portion of the gown. Once the lining is sewn, boning channels are aligned along the seams, front and back of the bodice to provide additional support. The amount of boning channels will depend on the size and style of the gown. For some styles (such as soft Chiffon and Charmuese gowns) we do not use boning channels.

After the exterior/base of the gown and the fully boned lining is created separately, we then move onto the design features of the gown. All of the design elements are also made with the finest quality and care. Our beading is made with high quality beads that are hand sewn, not glued. We use mostly French Lace, which is very fine and sourced from luxury Lace suppliers.  Once all of the design elements are incorporated into the gown, the gown finally gets sewn together. For most full gowns, we insert 1-2 layers of crinoline tulle into the skirt for volume. A wrist loop is typically added to most gowns so that the bride can hold up the train.

 

What is your return policy?

Return Policy (for gowns purchased after March 15, 2013):

Ordering your Wedding Gown is a big commitment, we completely understand that. You want to be sure that your gown will be absolutely STUNNING. When you order your gown with Wedding Dress Fantasy, you are receiving a High End Wedding Gown using the finest fabrics and a Couture construction, while skipping all the heavy markups and commissions which can cost hundreds and even thousands of dollars.

We are NOT just an Internet Company; we own our very own Custom Couture Bridal Salon called Couture De Bride, which is located at 406 Cedar Lane, Teaneck, NJ. Google our address, you’ll see our beautiful storefront. Our in-store gowns start at $2,500. The quality of the gown you will receive is the same as our in-store Couture quality gowns, except that we get to save lots of time, commission and showroom space by offering an exclusive on-line collection and we pass the savings on to our customers. We are rated 5 stars on WeddingWire.com from our previous brides. We were also voted *Best Bridal Salon* beating out lots of Bridal Salons in our area.

We ARE the real deal. Beautiful gowns, luxurious fabrics, Couture construction, phenomenal customer service and so much more. Our reviews speak for themselves. We LOVE our brides, each and every one of them and your happiness is our top priority.

Wedding Dress Fantasy is so certain that you will absolutely be in love with your Couture Wedding Gown, that we now offer a Return Policy. When you receive your gown, and you don’t love it as much as we do, simply return it and we will refund your money, minus a 40% restocking fee.

Here’s how it works:

1.      If you receive your gown and you are not happy with it, contact us within 3 business days of receiving your gown. You will need to email us at contact@couturedebride.com.

2.       Please tell us why you are unhappy. If it’s something that can be fixed or adjusted, we are more than happy to make the adjustments for you. However, if you still would like to part ways with your gown, you will need to pack it back into the garment bag and original box.

3.       We will then provide you with instructions on how to ship it back.

4.       Once we provide you with the instructions, you will then need to ship the gown back within 48 hours.

5.       Once we receive the gown and it’s inspected, we will refund 60% of your Wedding Dress. Please allow up to 10 business days to receive the refund.

 

Guidelines:

-          The gown must have the original tags still attached to the gown.

-          The Bridal Garment bag must be sent back with the dress.

-          The gown cannot be worn.

-          Shipping fees are not refundable.

-          Rush fees are not refundable.

-          Plus size charges are not refundable.

-          International Customs/Duty fees are not refundable.

-          Wedding Dress Fantasy does not cover the cost for return shipping.

 If you are ordering a gown with custom changes or having a gown custom designed for you, please understand that final design approval is at the sole discretion of our head designer.

OUR WEDDING DRESSES ARE NOT MASS PRODUCED. ALL WEDDING DRESS FANTASY DRESSES ARE INDIVIDUALLY CUSTOM MADE WHEN THE ORDER IS PLACED. DUE TO THE CUSTOM NATURE OF OUR WORK, SLIGHT MODIFICATIONS IN DESIGN MAY TAKE PLACE AT TIMES, LACE PATTERNS INCLUDED. WE CAN NOT GUARANTEE LACE PATTERNS AS THESE PATTERNS CHANGE SEASONALLY. PLEASE CONTACT US IF YOU HAVE ADDITIONAL QUESTIONS ABOUT THIS POLICY.

 

Do you ship to my Country?

We ship to most Countries, please contact us at contact@couturedebride.com to request a shipping quote to your Country. On average, International shipping is $100.  Wedding Dress Fantasy is not responsible for any possible duties or VAT imposed by your Country.