Return Policy (for gowns purchased after March 15, 2013):
Ordering your Wedding Gown is a big commitment, we
completely understand that. You want to be sure that your gown will be absolutely
STUNNING. When you order your gown with Wedding Dress Fantasy, you are
receiving a High End Wedding Gown using the finest fabrics and a Couture construction,
while skipping all the heavy markups and commissions which can cost hundreds
and even thousands of dollars.
We are NOT just an Internet Company; we own our very own Custom
Couture Bridal Salon called Couture De Bride, which is located at 406 Cedar
Lane, Teaneck, NJ. Google our address, you’ll see our beautiful storefront. Our
in-store gowns start at $2,500. The quality of the gown you will receive is the
same as our in-store Couture quality gowns, except that we get to save lots of
time, commission and showroom space by offering an exclusive on-line collection
and we pass the savings on to our customers. We are rated 5 stars on WeddingWire.com
from our previous brides. We were also voted *Best Bridal Salon* beating out
lots of Bridal Salons in our area.
We ARE the real deal. Beautiful gowns, luxurious fabrics,
Couture construction, phenomenal customer service and so much more. Our reviews
speak for themselves. We LOVE our brides, each and every one of them and your
happiness is our top priority.
Wedding Dress Fantasy is so certain that you will absolutely
be in love with your Couture Wedding Gown, that we now offer a Return Policy.
When you receive your gown, and you don’t love it as much as we do, simply
return it and we will refund your money, minus a 40% restocking fee.
Here’s how it works:
If you receive your gown and you are not happy
with it, contact us within 3 business days of receiving your gown. You will
need to email us at firstname.lastname@example.org.
Please tell us why you are unhappy. If it’s
something that can be fixed or adjusted, we are more than happy to make the
adjustments for you. However, if you still would like to part ways with your
gown, you will need to pack it back into the garment bag and original box.
We will then provide you with instructions on
how to ship it back.
Once we provide you with the instructions, you
will then need to ship the gown back within 48 hours.
Once we receive the gown and it’s inspected, we
will refund 60% of your Wedding Dress. Please allow up to 10 business days to
receive the refund.
The gown must have the original tags still
attached to the gown.
The Bridal Garment bag must be sent back with
The gown cannot be worn.
Shipping fees are not refundable.
Rush fees are not refundable.
Plus size charges are not refundable.
International Customs/Duty fees are not
Wedding Dress Fantasy does not cover the cost
for return shipping.