Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR ORDERING A WEDDING GOWN. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Return Policy (for gowns purchased after March 15, 2013):
Ordering your Wedding Gown is a big commitment, we
completely understand that. You want to be sure that your gown will be absolutely
STUNNING. When you order your gown with Wedding Dress Fantasy, you are
receiving a High End Wedding Gown using the finest fabrics and a Couture construction,
while skipping all the heavy markups and commissions which can cost hundreds
and even thousands of dollars.
We are NOT just an Internet Company; we own our very own Custom
Couture Bridal Salon called Couture De Bride, which is located at 406 Cedar
Lane, Teaneck, NJ. Google our address, you’ll see our beautiful storefront. Our
in-store gowns start at $2,500. The quality of the gown you will receive is the
same as our in-store Couture quality gowns, except that we get to save lots of
time, commission and showroom space by offering an exclusive on-line collection
and we pass the savings on to our customers. We are rated 5 stars on WeddingWire.com
from our previous brides. We were also voted *Best Bridal Salon* beating out
lots of Bridal Salons in our area.
We ARE the real deal. Beautiful gowns, luxurious fabrics,
Couture construction, phenomenal customer service and so much more. Our reviews
speak for themselves. We LOVE our brides, each and every one of them and your
happiness is our top priority.
Wedding Dress Fantasy is so certain that you will absolutely
be in love with your Couture Wedding Gown, that we now offer a Return Policy.
When you receive your gown, and you don’t love it as much as we do, simply
return it and we will refund your money, minus a 40% restocking fee.
Here’s how it works:
1.
If you receive your gown and you are not happy
with it, contact us within 3 business days of receiving your gown. You will
need to email us at contact@couturedebride.com.
2.
Please tell us why you are unhappy. If it’s
something that can be fixed or adjusted, we are more than happy to make the
adjustments for you. However, if you still would like to part ways with your
gown, you will need to pack it back into the garment bag and original box.
3.
We will then provide you with instructions on
how to ship it back.
4.
Once we provide you with the instructions, you
will then need to ship the gown back within 48 hours.
5.
Once we receive the gown and it’s inspected, we
will refund 60% of your Wedding Dress. Please allow up to 10 business days to
receive the refund.
Guidelines:
-
The gown must have the original tags still
attached to the gown.
-
The Bridal Garment bag must be sent back with
the dress.
-
The gown cannot be worn.
-
Shipping fees are not refundable.
-
Rush fees are not refundable.
-
Plus size charges are not refundable.
-
International Customs/Duty fees are not
refundable.
-
Wedding Dress Fantasy does not cover the cost
for return shipping.
OUR WEDDING DRESSES ARE NOT MASS PRODUCED. ALL WEDDING DRESS FANTASY GOWNS ARE INDIVIDUALLY CUSTOM MADE BY HAND WHEN THE ORDER IS PLACED. DUE TO THE CUSTOM NATURE OF OUR WORK, SLIGHT MODIFICATIONS IN DESIGN MAY TAKE PLACE AT TIMES, LACE PATTERNS INCLUDED. WE CAN NOT GUARANTEE LACE PATTERNS AS THESE PATTERNS CHANGE SEASONALLY. PLEASE CONTACT US IF YOU HAVE ADDITIONAL QUESTIONS ABOUT THIS POLICY.
Alterations: Most bridal gowns will need alterations to ensure a perfect fit on your body. Even if you are having your gown made-to-measure, some alterations should be expected including bust, waist, hip, hemline and other possible adjustments. Please budget accordingly.
Custom Changes: When requesting custom modifications to our gowns, please understand that incorporating your requests will be at the sole discretion of our head designer. You may discuss your design vision, however, it is a vision only and may or may not work during production. If our head designer feels that during production, the changes may not be functional or aesthetically appealing, we reserve the right to make any modifications to the design for optimal look and fit.
Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Couture De Bride LLC dba Wedding Dress Fantasy. The collective work includes works that are licensed to Wedding Dress Fantasy. Copyright 2013, Couture De Bride LLC dba Wedding Dress Fantasy ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Wedding Dress Fantasy or purchasing Wedding Dress Fantasy products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Wedding Dress Fantasy or to purchase Wedding Dress Fantasy products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Wedding Dress Fantasy. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks All trademarks, service marks and trade names of Wedding Dress Fantasy used in the site are trademarks or registered trademarks of Couture De Bride LLC dba Wedding Dress Fantasy
Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Wedding Dress Fantasy disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Wedding Dress Fantasy does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Wedding Dress Fantasy does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability Wedding Dress Fantasy shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Wedding Dress Fantasy has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors In the event that a Wedding Dress Fantasy product is mistakenly listed at an incorrect price, Wedding Dress Fantasy reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Wedding Dress Fantasy reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Wedding Dress Fantasy shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Wedding Dress Fantasy without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice Wedding Dress Fantasy may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Wedding Dress Fantasy.
Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Wedding Dress Fantasy or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Indemnification You agree to indemnify, defend, and hold harmless Wedding Dress Fantasy, its officers, directors, employees, agents, licensors and suppliers collectively the "Service Providers" from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links In an attempt to provide increased value to our visitors, Wedding Dress Fantasy may link to sites operated by third parties. However, even if the third party is affiliated with Wedding Dress Fantasy, Wedding Dress Fantasy has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Wedding Dress Fantasy. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Wedding Dress Fantasy seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well including if a specific link does not work.
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