Ordering your Wedding Gown is a big commitment, we completely understand that. You want to be sure that your gown will be absolutely STUNNING. When you order your gown with Wedding Dress Fantasy, you are receiving a High End Wedding Gown using the finest fabrics and a Couture construction, while skipping all the heavy markups and commissions which can cost hundreds and even thousands of dollars.
We are NOT just an Internet Company; we own our very own Custom Couture Bridal Salon called Couture De Bride, which is located at 406 Cedar Lane, Teaneck, NJ. Google our address, you’ll see our beautiful storefront. Our in-store gowns start at $2,500. The quality of the gown you will receive is the same as our in-store Couture quality gowns, except that we get to save lots of time, commission and showroom space by offering an exclusive on-line collection and we pass the savings on to our customers. We are rated 5 stars on WeddingWire.com from our previous brides. We were also voted *Best Bridal Salon* beating out lots of Bridal Salons in our area. And most recently, we won the 2014 Couples Choice Awards from Wedding Wire. We are now considered among the top 5% of Wedding Pros in the United States.
We ARE the real deal. Beautiful gowns, luxurious fabrics, Couture construction, phenomenal customer service and so much more. Our reviews speak for themselves. We LOVE our brides, each and every one of them and your happiness is our top priority.
We guarantee the quality of our gowns. We will make your Wedding Gown based on your specifications and measurements, so please provide them accurately. If there is any issue with your gown and it is our fault, we will immediately fix or remake the gown. Please contact us within 3 business days of receiving your gown and let us know what the problem is. Please email us at contact@couturedebride.com. We will need to see photos of the issue and we will instruct you on how to send your Wedding Gown back to our Bridal Salon for adjustment. Due to the custom nature of our wedding dresses, we cannot provide returns or refunds.
Reproduction Gowns: If we are creating a Custom Reproduction based off a photo you provided us, please be advised that the gown will not be identical to the original. Our reproductions are based off of the detail we are able to see and replicate from the photos, as well as fabrics, beading and Lace that we are able to source at the time you place your order.
OUR WEDDING DRESSES ARE NOT MASS PRODUCED. ALL WEDDING DRESS FANTASY GOWNS ARE INDIVIDUALLY CUSTOM MADE BY HAND WHEN THE ORDER IS PLACED. DUE TO THE CUSTOM NATURE OF OUR WORK, SLIGHT MODIFICATIONS IN DESIGN MAY TAKE PLACE AT TIMES, LACE PATTERNS INCLUDED. WE CAN NOT GUARANTEE LACE PATTERNS AS THESE PATTERNS CHANGE SEASONALLY. PLEASE CONTACT US IF YOU HAVE ADDITIONAL QUESTIONS ABOUT THIS POLICY.